Baz · Legal

Terms of Service

Last updated:

Document Notice This document establishes the official structural framework for the Baz ecosystem Terms of Service (Bazik.io LLC). Final legal text is undergoing legal counsel review ahead of commercial deployment.

1. Who we are and scope

These Terms of Service govern the use of all products and platforms within the Baz ecosystem: the Baz mobile wallet application, the Bazik payment API gateway, the Bazouka point-of-sale network and hardware, and associated websites (collectively, the "Services").

"Baz", "we", "us", and "our" refer to Bazik.io LLC, 2125 Biscayne Blvd, Ste 204 #26341, Miami, FL 33137, United States. "You" refers to any individual or business entity downloading, registering for, integrating, or utilizing any portion of our Services.

By creating an account or using any of the Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

2. Ecosystem services

The Baz ecosystem unifies three interconnected technological and financial solutions:

  • Baz — A digital mobile wallet allowing consumers to store Haitian Gourdes (HTG) balance, initiate peer-to-peer (P2P) transfers, pay international bills and subscriptions, and make instant QR code purchases at local merchants.

  • Bazik — A merchant payment API gateway providing web and mobile developers with unified integration for cards, Baz wallet, mobile money, and bank transfers.

  • Bazouka — A dual-touchscreen point-of-sale (POS) terminal and cash point terminal providing merchants with 100+ business applications alongside 24/7 cash-in and cash-out capabilities.

Financial services may be provided in partnership with licensed banking and financial institutions under applicable regulations.

3. Eligibility and registration

To use Baz, you must be at least 18 years of age and hold legal capacity to enter into binding agreements. In accordance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulatory mandates:

  • You must provide accurate, current, and verifiable identity information (full legal name, date of birth, valid phone number, and government-issued ID).

  • For Bazik merchant accounts and Bazouka agent terminals, business verification (KYB) and corporate registration records are required prior to settlement activation.

4. Account security and PIN

Maintaining account security is a shared responsibility:

  • You must keep your security PIN, biometric authentication credentials, and passwords confidential. Baz will never solicit your PIN via phone, messaging apps, or email.

  • Bazik developers must securely store private API secret keys (sk_live_...) and never expose them in client-side code.

  • You must notify us immediately via official support channels if you suspect unauthorized access or security compromise.

5. Transactions and payments

All operations performed across Baz, Bazik, or Bazouka must comply with transaction limits based on account verification tiers:

  • Transactions are processed in real-time and become final upon confirmation via your security PIN or biometric approval.

  • Cash deposit (depo) and withdrawal (retrè) transactions at Bazouka terminals require dual-screen verification (merchant and customer) before funds or cash are dispensed.

6. Fees and payouts

Applicable service fees are clearly presented within the application and website prior to transaction confirmation:

  • Peer-to-peer (P2P) transfers within the Baz network and developer sandbox testing remain free of charge.

  • Commercial transactions processed via Bazik and Bazouka merchant points follow the published fee schedule (e.g., standard merchant processing percentage plus fixed fee).

  • Settlement payouts for Bazik merchants are disbursed to verified business bank accounts or merchant Baz wallets per the agreed schedule (next-day or instant).

7. Prohibited activities and fraud

You may not utilize Baz ecosystem services for:

  • Any unlawful activity, fraudulent scheme, money laundering, or terrorism financing.

  • Sale of counterfeit goods, unauthorized financial instruments, or items prohibited under Haitian or international law.

  • Any attempt to tamper with, compromise, or reverse-engineer payment terminals, network protocols, or API endpoints.

8. Account suspension and termination

We reserve the right to restrict, suspend, or terminate access to any account if fraudulent activity, terms violation, or suspicious behavior is identified, or upon formal instruction by regulatory authorities (such as the BRH or UCREF).

9. Limitation of liability

Services are provided on an "as is" and "as available" basis. Baz is not liable for indirect damages, temporary telecommunication disruptions, banking network outages, or events beyond reasonable operational control.

10. Governing law and regulation

These Terms are subject to the regulatory frameworks established by the Banque de la République d'Haïti (BRH) and applicable laws governing electronic financial transactions.

11. Modifications to terms

We may amend these Terms periodically to reflect product updates or evolving regulatory requirements. The latest version with effective revision dates will be published on this page, with prominent notice provided in-app for material revisions.

12. Contact us

  • Phone / WhatsApp: +509 3292 2626

  • Support Email: [email protected]

  • Physical Address: Bazik.io LLC, 2125 Biscayne Blvd, Ste 204 #26341, Miami, FL 33137, United States